Digital PR: The Beginner’s Guide

Despite sounding very much like either a buzzword or frivolous jargon, ‘digital PR’ is, in fact, a rising force in the PR world. The strategic management of mutually beneficial information between the public and commercial, governmental or personal entities (aka our textbook definition of ‘public relations’) has turned over a new leaf: it’s gone digital.

Digital PR manifests as content that is attractive enough to be linked to. With a bit of outreach, said content catches someone’s eye and is then linked to, somewhat organically, based on its merit, profile or marketing. This is significant because it illustrates that gaining links is still the best way to rank online

Beyond our collective reliance on social media, humanity seems pretty content with almost everything we interact with daily being deeply dependant on online processes. Google, our first port of call for most online activity, holds 86% of search market share. The fact of the matter is, if you want to stand out online, you need to get those links to boost your Google rankings.

This brings us to John Mueller.

Are there any arguments against Digital PR?

As nice, warm and fuzzy as digital PR may seem, it’s not without its detractors. Yoast digital strategist, Jono Alderson imparted his wisdom on the matter when he stated:

I think that glorifying digital PR, over doing the hard work of *being a good solution to the problems of an audience* is bad for brands, and the web. I want a search engine to return the best results.

Effectively, Alderson sees digital PR’s biggest strength – its ability to attract links – as a flaw. According to Alderson, this tactic can see glamorous and well-marketed content prioritised over that which is useful and practical.

Google’s effort to put digital PR on a pedestal leaves bigger, more established industry of SEO agencies with a huge amount of damaged credibility to deal with. Although, with so little separating the two practices, there’s nothing to stop every agency in town from rebranding as a digital PR firm, thereby diluting whatever meagre differences existed in the first place. Nice one, Google.

What about niche relevancy?

Google advocates for niche relevancy as a way to improve search ranking. The idea is that links acquired – naturally or via digital PR, of course – from sites within the same industry as your organisation will boost your rank through their high degree of relevancy and authority. The other side of the coin involves identifying high-ranking keywords that are specific to your niche and incorporating them into your website.

In reality, these aspects of niche relevancy only contribute so much to your overall results.

When it comes to niche relevant links, follow Google down the garden path and they’ll tell you it should be a top priority in chasing ranking success. Pull a few loose strings and you’ll see that more generic domains with decent metrics are probably going to be as effective. What was that about Google being opaque?

What digital PR methods exist?

There are, of course, different ways to use digital PR to earn links. Most are easy when you have the contacts but may be difficult for emerging entities to achieve.

EDITORIALS: This involves having content written in authoritative online publications, mostly established newspapers or magazines. In theory, this publication will write about your field, usually in a light-hearted way that may depart from the “harder” content they ordinarily specialise in. While meandering through tips, advice, and overviews, a sly link, possibly even a quote, will be placed somewhere in the article. The strength of the publisher propels the link into the ether of large-scale readership, ideally resulting in some clicks, shares, and business from the target market.

BUILDING UP NETWORKS OF REPORTERS:Traditional PR involved a lot of schmoozing with reporters and journalists to get print mentions in publications. Nowadays, a similar order of reciprocal back scratching persists, albeit with some changes. Instead of streamlining a brand or company’s entrance into public consciousness through mentions in a high-readership publication, the new objective is the permanent placement of a link. Ideally, getting enough of those will contribute to higher ranking result.

NEWS HIJACKING: his refers to when you take a breaking news story and put your own distinct spin on it. It often involves undermining conventional information spreaders, like the media, and incorporating your brand’s narrative instead. With the tools of social media at your disposal, it has never been easier to spread a compelling alternative perspective so far and so wide.

Because it involves taking over a publicly unfolding narrative, this practice generally yields the best results when done by big personalities. In recent years, the personality big enough to do this kind of disruption pervasively was, you guessed it, Mr. Donald J. Trump.

One of his most striking instances of news hijacking came during the long-winded vote count of America’s 2020 election. Trump’s loud refusal to concede his election loss spearheaded a fiery movement from his supporters who contested the result in defiance of what many would consider to be irrefutable fact. The ordeal led to demonstrations against Joe Biden’s inauguration, Trump’s second impeachment and his permanent banning from Twitter. Yikes.

Of course, Trump’s hijacking of this media narrative is an extreme case, but many other well-known examples exist. Gillette’s Superbowl commercial challenging toxic masculinity at the height of the #MeToo movement is a memorable one. Madame Tussauds removal of Meghan Markle and Prince Harry’s sculptures from the museum to coincide with their departure as senior members of the Royal Family is another. News hijacking is an art that requires authority, opportunism and a great deal of expertise.

We Believe: The Best Man Can Be | Gillette (Short Film) - YouTube

So, with this knowledge in tow, what are the best ways to rank?

Overlords approve. Having a desirable site, the required networking skills and contacts or even the right digital agency working for you can lead to a jackpot of links. However, there’s a harsh reality to digital PR: many will not succeed with it.

Digital PR is done best by those who don’t need it. Namely, well-known businesses already on the tips of our tongues, with obscene marketing budgets to play with. For smaller, emerging or local companies, a digital PR strategy will be hard to get off the ground successfully.

News hijacking is another option that may yield some good results. In order to use the technique effectively, you’ll need to be bold, spontaneous and ideally have an established and sizeable audience. It can also be a game of trial and error, so persistence is key. At the same time, it’s of the utmost importance that you don’t sacrifice integrity for controversy. The wrong angle on a sensitive issue can be a one-way ticket to self-sabotage and a counterproductive exercise in PR management.

Your keywords are absolutely crucial to rankings as well. This is, however, only part of the solution, as you’ll also need a managed SEO strategy to see any long-term results.

So, where does that leave us? With good old fashioned link building.

Google would have you believe that digital PR and affiliated practices are the best and brightest of ranking methods. Thanks to slippery-tongue Mueller reaffirming that link building is and always has been, key to efficient ranking results, we know that isn’t necessarily true.

What you’re going to need is a coordinated SEO plan. Your options include building one in-house, or outsourcing it to an agency. The in-house approach has the possibility of being cheaper and may instil a sense of pride in the select few who manage to execute it successfully. However, results will take time to trickle in. For the time-poor and results-driven companies out there, an agency can seed your links across the internet and get you ranking higher, faster.

This may go against Google’s recommendations, but we all likely agree: Google wants what’s best for Google, just as you should want what’s best for your business.

Remember, when Google says “jump,” you say “why?”
This article was co-written by Daniel De Jongh, one of our premium content team members, and our co-founder, Aaron Gray.